Screwed by Ebay

Well, I tried to do a good deed today, and Ebay decided to screw me. I’m furious right now.

I caught someone trying to buy one of my laptops I had on auction with a stolen credit card. I reported him, and then helped the man he stole the credit card get his money back. Now, since I reported him, Ebay has decided to SUSPEND AND REMOVE MY EBAY ACCOUNT.

They won’t respond to my emails. I can’t find any phone number to call. And I’m unable to get my account reinstated.

It seems that Ebay treats its members who try and help prevent fraud like criminals and suspend people without looking at any facts or background. Ebay is quick to suspend and never respond.

I’m so angry right now because I really need to sell these laptops, and Ebay has removed the listings during the weekend. And the weekend is one of the big times that people go looking online for a laptop to buy.

Has anyone else had this happen? How did you fix this?

Background of story:

1. I received a buy-it-now from a person on Ebay who in their email with the payment asked me to ship the laptop to Russia.
2. This was suspicious so I decided to look further into the details.
3. The payment email gave me an address that had been validated with the credit card used.
4. I looked up the address in the white pages and placed a call to the house.
5. An older couple picked up the phone and I asked them if they had purchased a laptop on Ebay.
6. After several phone calls back and forth, they informed me that it was true and that their credit card had been stolen.
7. So, I immediately refunded the payment back to their credit card and reported the fraud to Ebay and the credit card transaction company.
8. The next thing that happened was that Ebay suspended me for fraudulent activity.

So because I was diligent and reported fraud to Ebay they suspend me. This is crazy.

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